IT Support Services

Managed IT Service Asheville NC

Are you constantly focusing on IT issues instead of your business? Usually there is one person in the business that is more tech savy than the rest. Seems like that person keeps getting called away from the job that they were hired for to help other people with their constant technical issues? They become the “IT Person” because they just want to help everyone out.

Meanwhile, work piles up on their desk and they begin missing critical deadlines because they are being the IT “go to” person. It’s a story that repeats daily in businesses everywhere. The IT guy or gal is not really trained to do this and the boss doesn’t want to add more personnel expense by hiring a full time professional on staff. There is a better way, right?

Managed IT Services might just be the right solution, but is it the right solution for your company?

What is Managed IT Service?

Simply put, it is outsourcing your computer support, upgrades and maintenance for applications such as MS Office, Electronic Medical Records and Quickbooks. From data backups with disaster recovery to Help Desk we handle the technical details so that you can run your business!

For example, look at your Internet service provider. When you pay your monthly bill for Internet service, the service provider gives you Internet access. If your something malfunctions, they fix it for you. It’s included as part of your agreement. ​

Similarly,

For IT, a managed services provider could set your company up with email access, computer maintenance, and help desk support. If problems occur or you have computer or network issues, your Managed IT Services company fixes it.

What are smart businesses doing to keep up? Why are more SMB’s switching to Managed IT Services? Cost and efficiency!

In today’s business world, technology has become mission critical. Without your database of clients, applications, Internet access, and email, it’s going to be very difficult to get things done. Some businesses are smart and realize they can save a ton of money while actually gaining more expertise and capabilities by switching to a Managed IT Services provider.

Mountain Communication Systems can save you time,

Money and headaches. We provide a customized support program designed to meet the complete IT needs of your business. We deliver flexible, reliable service and support to keep your systems up and running-and worry-free.

PC Management, Server Management and Network Management at a controlled monthly fee featuring:

       Support when you need it – LIVE support with our Asheville, NC based IT Help Desk

​       24/7/365 Monitoring of your critical network and servers by our Network Operations Center
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       Automated System Updates for Anti Virus, Security Patches and Vital System Updates.
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       Full Data Backups of Mission Critical Servers and Workstations.

All of this and more at a Flat-Fee Pricing to keep your budget under control!

Submit for your free Consultation!